Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused coffee and apothecary products. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee to ensure you have the best possible experience.
Contact Support
Email our customer care team within 30 days of receiving your order to initiate a return request and receive your authorization number.
Prepare Your Package
Safely pack the items in their original packaging, ensuring the product is securely sealed to prevent damage during transit.
Ship the Product
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing